Introduction

    • This website is owned and operated by Khoshgel Official (hereinafter and throughout this website referred to as “we”, “us” and “our”). Our registered office is at FPL, Karachi, Clifton, Dolmen Mall. Our principal place of business is located at FPL, Karachi, Clifton.
    • We offer this website, including all information, tools, products and services available from this website to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.
    • If you have any problems placing your order on our website, or require support after placing an order through our website, please contact us by calling us on +92 328 1932336 or send us an email on [email protected]

1- General

    • You Should Be at Least 16 Years of Age to Make the Purchase
    • We Hold the Right to Ammend Any Information on the Website or in Store Policies Without Notice to Any of Our Current or Previous Customers

2- Prices and delivery charges

    • The Delivery Charges Displayed at the Checkout Cannot Be Waived and Are Full and  Final.
    • Our Delivery Partners Are Skynet and Leopard
    • No Delivery Charges Will Be Refunded.

3- Accepting orders

    • Once You Place an Order Online and Receive an Email Confirmation, It Means the Order is Confirmed on Our End, the Next Communication to Look Out for is the Shipping Information.
    • After Two Days of Accepting the Order the Order is Processed.

4- International orders

    • We Work With International Clients All the Time
    • It is the Responsibility of the Customer to Pay Duties, Customs Clearance and Any Other Payments in the Home Country.
    • International Delivery Takes Between 7 – 15 Working Days.

5- Ownership of Rights

    • All Pictures, Designs, Content and Shoots on the Website Are the Private Property of Khoshgel and Any Copying or Creating Close Products Will Result in Legal Actions in Courts.

6- Refund Policy

    • Online Orders Can Not Be Refunded or Exchanged at in-person Location
    • For More Information Please See Read the Detail Policy on the Exchange & Refund Page

7- Governing Law

    • Khoshgel’s Terms and Conditions are governed by the laws of the Islamic Republic of Pakistan and we agree that the courts of Karachi (including any consumer court) will have exclusive jurisdiction in any dispute that you have with us.